Customer Care
Returns and Exchanges
If an item arrives damaged, incorrect, or materially different from the confirmed order, contact Bandhon Noors promptly.
Return Requirements
- The item should be unused and unwashed.
- Original packaging, labels, and included accessories should be retained.
- Proof of purchase or the order number may be required.
- The issue should be reported before returning the item.
Items That May Not Be Returnable
- Used, washed, altered, or damaged products
- Products missing original labels or packaging
- Items damaged after delivery
- Personalized or specially prepared products unless defective
Approval
A return or exchange should not be sent until customer support confirms the instructions and return destination.